Education
guide9 min read2026-02-20

Pharmacovigilance: How and Why to Report Adverse Reactions

The importance of reporting adverse reactions and the steps for effective communication with pharmacovigilance services.

Pharmacovigilance: How and Why to Report Adverse Reactions

Pharmacovigilance is the activity concerned with the detection, assessment, understanding and prevention of adverse drug reactions. Reporting adverse reactions significantly contributes to patient safety and responsible medicine use after products are placed on the market.

An adverse reaction may be a new symptom, a worsening of an existing condition, an unexpected reaction or a problem that appears after using a medicine. Reporting is useful even when the connection with the medicine is not certain.

Any patient, caregiver or healthcare professional can report an adverse reaction. Important information includes: the medicine used, dose, dosage form, batch number if available, time of reaction onset and observed symptoms.

It is also helpful to mention other medicines taken during the same period, food supplements, existing conditions and how the reaction evolved after treatment was stopped or continued. These details help specialists assess the case more accurately.

For severe symptoms, breathing difficulty, swelling of the face or throat, loss of consciousness or other urgent signs, the patient should seek immediate medical assistance. Reporting does not replace emergency treatment or medical consultation.

At FARMAPRIM, you can report via email at safety@farmaprim.md, by phone at (+373) 79-400-174 or through the online form on our website. Submitted data is used for safety purposes and handled according to applicable confidentiality requirements.

All reports are evaluated by our specialist team and transmitted to competent authorities in accordance with current legislation. Each report can contribute to updated product information, identification of rare risks and protection of other patients.